items never arrived

[phiwy-60]

Who can you talk to regarding an order that I placed as a guest,because I didn't have my login information. I never received the items.

[lady_madonna]

@phiwy-60 

You cannot use your Ebay account to file a case regarding a purchase made as a guest.

Sign out of your Ebay account and here's what to do:

1. Find your order confirmation email. The subject line starts with "Order Confirmed".
2. Select View order details in the body of the email.
3. Select Contact seller.
4. Select I haven't received my item yet.
5. Choose No, I want to contact the seller.
6. Fill in the details and then hit Submit.