The eBay Community

Resolved! Combined shipping, invoice

Greetings, It seems buyers cannot request an invoice if they want to buy several books that we have at a discount. We are not an auction site but I can never find the answer to this question. If someone wants to order 30 books he is charged shipping ...

getting scammed by seller

I heard about the money-back guarantee policy, so I purchased a luxury item thinking I would be covered if anything happened. The seller sent me a counterfeit item. I tried to return it as 'Item Not As Described,' but eBay just banned my account and ...

Buyer requests a second partial refund

I sold an old laptop to a buyer that was purchased on the 30th of January, delivered February 3rd. Buyer messaged that the item wasn’t as described (specs weren’t as listed, which I didn’t realize at the time), but as it would only cost $60 or so to ...

What Happened to the Star Icon next to feedback?

Hi all, there used to be a Star icon next to the feedback score on the listing page. I don't see it on anyone's listing anymore. Was this removed recently?

Resolved! Is ebay going to butt in?

I have an INR case that will expire at midnight tonight, but I shipped a replacement out as per buyer request (they didn't want a refund). The replacement is still in transit. I tried to put a hold on this case but was unable to because the CS said I...

Promotions interfering with sales?

I mentioned late last fall that I was planning on seeing what would happen if I was to eliminate promotions. I then totally forgot all about that decision. Fast forward to this week. After several days of unusually slow sales (for me) I went back and...