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eBay’s inability to protect buyers’ rights.

When seeking redress about damaged goods paid for, eBay’s system is set to block such request to the benefit of abusive sellers. On that account, eBay stinks!

Message 1 of 3
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Re: eBay’s inability to protect buyers’ rights.

@abrre_10 

Under Ebay's 30 day Money Back Guarantee, buyers can file a Return Request when they receive a damaged item.

 

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041

 

What makes you think that Ebay blocks such requests?

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 3
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Re: eBay’s inability to protect buyers’ rights.

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
Message 3 of 3
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