eBay

shank12! · ‎08-25-2023

from denhud-53 has not responded and tried to contact PayPal and eBay closed my case am I out my 466.00 dollars?

Help

stuff4divas · ‎08-25-2023

@shank12! dispute the charge

shank12! · ‎08-25-2023

From eBay or PayPal when I emailed PayPal they said I got the item. The seller sent a spoofed tracking number and there was never a package for me?

stuff4divas · ‎08-25-2023

@shank12! dispute the credit card charge with your bank and let them know what happened

shank12! · ‎08-25-2023

Good idea I will try that hopefully that will help.

Thank you

Paul

woodland_gnome · ‎08-25-2023

eBay will believe the carrier rather than the buyer (or seller). If the online tracking report for the tracking number shows delivery to the same zipcode (5 digit) as what the buyer gave for the shipping address, it will presume it is to that shipping address. That presumption is rebuttable by documentation from the carrier that it was not delivered to that address (the document does not have to give the actual address but merely state it was delivered elsewhere than [your shipping address] since there might be privacy issues). This covers errors by the carrier in mis-delivery (the carrier can tell this by matching the GPS coordinates of the delivery scan with the facts on the ground) and a scamming seller who sends a low value package to another address in your zipcode. See here about appealing the decision if the carrier can document such a problem: https://www.ebay.com/help/buying/returns-refunds/appeal-ebays-decision-return-missing-item-buyers?id...

On the other hand, neither eBay nor the seller is responsible for the theft or other disappearance of the package from your porch, doorstep, or other place at your address. You can try your homeowners or renters insurance agent to see if that would be covered at what deductible.

shank12! · ‎08-25-2023

It was fraudulent from the seller who spoofed (if that is what you call it) the tracking number I was given was for another package not addressed to me, My item was never shipped or delivered the buyer again has never responded to me or eBay ( you think they would understand that it is a fake seller account) I went to my bank and refused the payment. Hope this is resolved soon.