01-20-2025 10:08 PM
buyer wants to cancel an order because they saw somecheaper but already paid. Do I have the right to decline cancellation and not get ding for it.
01-20-2025 10:15 PM
Yes, you do have the right to decline the cancellation without being dinged, BUT you would open yourself up to the buyer filing a Return Request, making up a reason for the dispute.
IMO, cancel the transaction and place the buyer on your Blocked Buyer list.
01-20-2025 10:20 PM
Thanks so much that was very helpful.
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