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Forum Posts

got scammed, can't even report seller??

Hello. I recently purchased an antique knife for a very large price. it never came. i assumed it was stuck at the boarder or something, since it was a knife. but it still didn't come. i messaged the seller several times, he simply didn't reply. now t...

Return Policy Help!

I need help getting my return policy added to a listing! I started to create business policies to which I needed to have a payment and a return policy, but I can't set the return policy as default and I can't select the created policy to attach to my...

Nowhere to upload videos

Hi, I want to upload a video for my listing but there is no option for uploading videos for me. I am able to upload pictures as that option is available. I don’t see the Add video button in the Sell Your Item form. I'm pretty sure I am not in the cla...

Ring size mistake by buyer

Sold a ring that was size 8. Not sure why she thought it was a size 5, when it states 8. I do not accept returns and wasn’t our error. What would you do?

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Changing feedback

I want to change my feedback for a seller. They overcharged sh for 3 items so I gave them a neutral after they never returned any of my emails. They have since refunded me. How can I change the feedback from neutral to positives?

shipping label

a buyer paid for an item and eBay generated a shipping label which I purchased and then the buyer requested to change the address so I voided the original label and I updated the tracking number but the correct one but the address on the eBay app is ...

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