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old listings

I have boxes of old listings that have not sold. These boxes approximately 25 has been sitting there for 1-2 years. Suddenly today I had a new scrub top to sell. I was in the process of tearing down these boxes when this happen I did have to item, bu...

Will Ebay force me to give someone a full refund if they decline to return an item?

Hi, I have several questions. This is what happened. Someone bought a lip gloss from me. I marked it as "New in Box." When the box got there with the new lip gloss in it, the box was slightly ripped/bent, I assume from shipping. The buyer messaged me...

Question about a return...

It Says I must ship my returned item by Jan 30.I am 2 days late.Will I still get my refund?

Resolved! I sent an item to the buyer and he said it didn't arrive

A couple of weeks ago, I sent an item to a buyer and was told the item never arrived. Tracking the item, I see that it made it from California to the local post office in his home town in Texas. I contacted the buyer and suggested that he should go t...

Resolved! Payouts

I sold an item and the order earnings were $24.55. The pay out was only $19.40. Why is this? Did I do something wrong? eBay's transaction fees, sales tax and shipping were already subtracted when the order total of $24.55 was sent.

SSN Request

eBay frequently requests my SSN, even though I have no tax obligation. eBay also refuses to allow me to sell items without first surrendering my SSN. If this is a critically important IRS requirement, why isn't the same request coming from my other s...

Why does eBay suck on getting a claim filed?

I'm trying to file a claim for a purchase not received. It says "It may still be on the way". That's wrong. The seller never uploaded any shipping information after several requests to do so. My mail delivery just occurred and the package did not arr...

how long does eBay keep unsold listings before they delete them??

Closed return, shipping reimbursement

Had a buyer decide they wanted to return an item. I approved the return, eBay charged my account for a shipping label. The Buyer then decided to keep the item and let the return request time-out. While reviewing the transaction details once this time...

i have asked ebay seveal times i get no help. how do i change my default settings i only buy in the

don't want to buy from China won't let me change the default

Multiple tracking numbers

I shipped one package for an order and later discovered there were 2 tracking numbers for the same order. One tracking number says out for delivery, and the other says awaiting package at usps. What options do I have to delete that 2nd tracking numbe...

Trying to ship an item to an incorrect mailing address

Buyer purchased an item from me. The shipping address the buyer put in is coming up as incorrect when I try to print the shipping label. Any ideas? The item is now overdue and I cannot get a response from the buyer

Resolved! trying to buy all state warranty on a apple watch

recently i won a auction for a used apple watch. im interested in getting the all state warranty but i don't see the option anywhere. does anybody knows if some items don't qualify to get that warranty?

Volume pricing not calculating shipping based on number bought

I listed that I have a qty of 50 of a single item.I put in volume discounts and the weight PER item. When a customer buys more than one, they are only being charged the weight of 1 item. These weigh a pound each, so this cost over $20 to ship and eba...