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Returning an Item

I need help, I purchased an item and they shipped the wrong part.the paperwork for the correct destination is in the box with the correct part for that person BUT my name and info was on the outside of the box. i started the return process and when t...

Packig and Shipping

How can I learn what is the best carrier to pack and ship for me

Below Standard

Maybe the buyer rejected the product and took the money without giving the product? Can ebay make the channel below standard?

Second Time listing an Item and I've Had a Total of 5 views ....... What Am I Doing Wrong?

And I've even paid a couple of bucks for "Optimized" or whatever it is. But I had 4 views when I listed it the 1st time and 4 days into the second listing, I have just 1 view.To me, it's not a whole lot different looking than any other listing I've s...

Shipping on sale different than amount I listed

I listed something for sale, sold it, and buyer paid $88 shipping, but was only asking for $21.85? What did I do wrong? I told buyer it was $21.85 private conversation, but when sale came through, it was more

Is there a real customer service department at ebay?

Every single time I contact customer support, not one agent has been willing or able to resolve my issue. Is there a higher tier that I can contact? Like a US based department?

Need help with shipping

I sold an item with pick up only. Buyer decided he wanted it shipped, but not until the next day1 i go to ebay shipping & it won't let me in on the 2nd day! Also it shows I got paid by the buyer & I can't find the funds anywhere! Help!

Anyone find discrepancies in Ebays billing ...maybe its just me????

Bank statements are not coinciding with my sales? Please leave comments.....

How to contact a real person with a real question?

Auctions with different sellers that are the same with same products, all actions are ended early and all auctions are the private listing- bidders identities protected except me. And sellers are from Japan? I was the bidder on more than one auction ...

Buyer item returning due to bad address

I'm not sure what to do about this. I got a message from a buyer who said the package didn't get delivered and when I checked the tracking it says bad address, item not delivered. What do I do? Am I going to have to pay for a new label or does that f...

Can you talk to a real person at ebay for help?

Was sent the wrong item and returned it, now the seller is not shipping correct item and is not communicating. I notified the seller and per her request I closed the EBay return request because I thought that would cancel the order and I sent it back...

Resolved! Payout not received

Hello, I have 2 payouts listed on my payouts page but I only show one in my bank account. The one not received was initiated on 2/17. The other one I did receive was initiated on 2/28. How do I look into finding out what happened to the first payout?...

Feedback

Why is it that EBAY that’s so adamant on feedback don’t let the buyer make negative comments on some sellers?.Making them wait a week before you can post negative feedback.Would love an explanation from someone better informed than I.Best regards,Mo.

Buyer opens a return and Ebay approves it on day 31. I have a 30 day return policy. Feb 29 forgot ??

I sold an item and the buyer received it on Feb 5th . On March 6th the buyer opens a case to return the item and it is approved by Ebay on day 31. Did they forget about leap year Feb 29th ?? I have a 30 day return policy.I have searched Ebay and goog...

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Resolved! Payout not received

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