Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Shipping label return address

While the My eBay personal information for my account shows my current address, my former address printed out on a shipping label on a sold item I am shipping. Is there somewhere other than "Personal Info" that I need to update my address?

Counter Offers Limit of 5

Why am I limited to 5 counter offers? Is 5 counter offers the limit forever? How long is the limit of 5 counter offers last? I would like answers to my questions please. Thanks.

User avatar by Explorer
  • 36 Views
  • 1 replies
  • 0 helpful

Listing views counter

I’m not a regular seller on eBay but I have sold in the past so things might have changed. I currently have 60 listings and less than 10% of them have any views and if they do they only have 1 view. Why hasn’t eBay come up with a way to have our list...

User avatar by Explorer
  • 89 Views
  • 3 replies
  • 0 helpful

Resolved! Ebay Needs to Mark Item as delivered

EBay indicates a package I shipped still needs to be delivered. Contacted the buyer and he said he received the package a few days ago. Need to have Ebay mark as delivered.

Why is this happening?

The buyer wanted a strap for the purse that was not included. My listing description said "comes with everything shown". The strap they wanted was never shown or mentioned in my listing. They received the exact purse in my photos. The purse I sent wa...

User avatar by Adventurer
  • 35 Views
  • 1 replies
  • 0 helpful

Customers paid delivery option not appearing

The customer paid for dpd next day delivery i clicked on purchase postage label and checked the inbuilt postage there is no dpd options nor is it automaticly selected so i tried to open the packedlink instead and same issue no dpd delivery options ap...

Most Marked as Helpful Authors