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appeal negative feedback

This buyer sent threatening response upon receiving the item Stated The material wasn't leather, and I purposely misled him.My description stated looks like leather, but doesn't feel like leather, andI was unsure of material.I reported the issue to E...

Video in photos

I already used the photo tool, but when I uploaded the video it said "False". The video is only 15 mb and in .mov format. Can someone explain how to fix the error?

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How can I challenge the block?

Good day, I posted a product from my collection, wrote exactly as it was indicated on the box, got a ban for 7 days, with a comment that the product I posted was counterfeit. But this is not true, the product name contains both letters and numbers, a...

Unauthorized Listing Copies - Seeking Guidance

Hello eBay Community,I have noticed that my listings, which are authorized by the brand owner, are being copied by other sellers without permission. This situation is concerning as it undermines the integrity of the platform and affects my ability to...

Pictures

I have JUST watchers for an old table and a person asked for a better picture. EBay will not allow it because of an offer or bid. The person just asked for a better picture. She not bidding or making an offer!! I Will ADD and NOT erase any pictures. ...

my account

Dear eBay employeeI would like you to explain why my account was closed and what steps I need to follow to open it.Best regards

What can i do to draw more attention to my items.

I have had my account for a couple of years now. However I did not have the time to allocate and now I do. I am open to suggestion. I have advertised a couple of items no go. I have lowered retail and still no go. I have done bidding before. I do not...

A vendor sent me a broken item

I got it for a friend I was helping I took the old one off want to put the new one on and found out that it was bent and it was broken and wouldn't work to open the trunk so I immediately took pictures of it sent the pictures to the vendor he told me...

Getting Help

is there anyway to get past the automated system to send a message or talk to an agent about an issue that is not recognized by the automated system?

Account suspended without notice

Hello My ebay account was "permanently suspended" without any shown reason as to why this was done. I have payments left in payout that I am "permanently" "unable to access". Ebay support is beyond unhelpful, as automated assistants are the only reso...

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