Ask a Mentor

Forum Posts

Sorted by:

seller will not respond to arrange for local pickup

Almost 72 hours without a response from the seller to two messages trying to arrange for a pickup. Now what?

Ebay International Shipping Program

I have read all about the new program. Except there is no mention as to FEESfor foreign currency. Is Ebay going to convert foreign money to US Dollarspaid to sellers? I understand that there will NOT be an International FEE, asitem will ship to US ad...

Question about how ebay is going to handle my current excluded International Shipping Locations

I am currently excluding UK, France and Germany because of their recent import requirements. Mainly I am not going to apply and pay for a ID number, etc. etc., and do special packaging requirements, for the very small number of sales I get internatio...

I bought tail lights for my 2014 Ram pickup 1500 they will not plug in

Did you end up I need an adapter for the tail lights I bought on eBay. They evidently are halogen the tail lights came with one plug in my truck has two plugins is there a converter to convert my two plugins to one five prong plug?

-

1Wrong post

Contacting a Seller about Wrong Product

I placed an order as a guest even though I did have an account. I didn't remember that I had set one up a long time ago. The item I received was not the same item pictured. It is a beauty product and not eligible for returns. I want to contact the se...

Old negative feedback removal?

I'm not a super-active ebay seller, mostly a buyer. I have one old negative feedback where the buyer was nasty and rather misrepresentative of the circumstances. I refunded his money in full, and let him keep the item as well. I tried to get ebay to ...

Invoice

I am buying a commodity and the seller is using eBay secure selling and I received an invoice from the below email, is this email legitimate:ebay@purchases-department.comand can I go ahead with the purchasing ??

Return of wrong item received-buyer does not accept returns

I received the wrong item. Buyer does not accept returns. How do I get my money returned and the wrong item returned to seller?

Contacting Watchers

How do you contact watchers?

Help Needed - Missing funds, Authorization Payment & Disappeared PayPal Notification

Hi everyone,I'm reaching out because I'm facing a frustrating situation with a missing authorization on my PayPal account linked to my eBay activity.Here's what happened:I received a notification on my PayPal account for a $142.87 pre-authorization.S...

Suggestions to improve EBay

I have ideas to improve EBay, particularly for sellers with multiple active listings and buyers that are getting multiple items. I can not find a way to make suggestions. When I try to use the contact us function, I got funnelled into generic topic a...

Shipping sneakers that have already been authenticated

This is complicated.I bought a pair of sneakers that were authenticated by Ebay and shipped to me. They did not fit, so I resold them. They have already been authenticated, so I want to mail them directly to the buyer. But Ebay is giving me the addre...

Ebay haven't refund me yet

So I brought a dress on April 22th, and in April 29th,the seller contact me saying he didn't have the materials for the dress, so he was going to cancel the order, so he did.... That same day... And it's been more than 5 days and I haven't received t...