eBay Help
Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Community Mentor Program

Love helping others and know a lot about eBay? You could make a great Mentor!

Play Pause

Forum Posts

Start a conversation

Cant get Return Label

Requested to return defective/flimsy item from England. Seller wont send me a return label. I ask Ebay for help, and they reply that an AI robot has reviewed my req and denied it because they dont think my request is valid. What? I cant connect w a r...

User avatar by • Rising Star
  • 43 Views
  • 2 replies
  • 0 helpful

Crazy

Ebay now requires rating items in the feedback process. A large book may take months to read. What idiot came up with the idea that a rating is required in the feedback process. It should be optional and decoupled so that feedback can be given timely...

Shipping carrier used by sellers

Why can't sellers just put what shipping service they use, USPS, FedEx, UPS, etc? They always put standard or economy and that don't mean anything. I have to use a different address for USPS or FedEx/UPS and it's frustrating asking the seller which t...

User avatar by • Pathfinder
  • 39 Views
  • 0 replies
  • 1 helpful

Does EBay bury your auctions if you don’t promote them?

I recently listed a few graded cards (separately & correctly) and after they had ZERO views (Jordans with high grades) went back the next day to see where they appeared in the search. Nowhere. I tried several keywords, exact words, best match, etc. E...

User avatar by • Adventurer
  • 37 Views
  • 0 replies
  • 0 helpful

account suspend

My account has been suspended by eBay and I can't even ask them for help they ask for a US number which we don't have as we own a UK company and they didn't even give us an email. They don't talk on live chat their robot is a jerk who doesn't even ha...

New Seller Struggle

I'm a new seller on eBay and finding it difficult to track payments - what's been deducted, what's finally reached my bank account, etc. Does anyone have advice for easy ways to keep track of incoming payments? The website is well organized, no doubt...

Seller refusing to ship item

The seller says the item costs too much to ship, they want me to pay an additional $134 for the shipping. I said no, refund my money if you're not going to ship it. They haven't refunded my money or responded to my request.

Gift card loss

I used an ebay gift card that still has a balance. Is there any way to retrieve code so I can utilize the balance?

Labels
Getting Started on Community

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.


Additional resources

Featured Posts

View all
Most Marked as Helpful Authors
View all
Top