Ask a Mentor

Forum Posts

Sorted by:

Attempting to revise an item I have for sale

I attempted to change my starting bid and buy now price. When I reviewed it afterwards. The amounts I originally posted were still on my item and the same item reposted for the new price. How do I correct this.

(More) International Shipping Troubles

Hello- Sent an item via eBay International Shipping service; all went well until the buyer wasn’t able to pick it up. Supposedly was sent back to me, but it’s been some time now and I have no idea where it is. Buyer is still interested and wants to b...

Is it possible to cancel a bid?

Is it possible to cancel a bid w a few days left before it closes?

Where is the Feedback that I left the seller?

Left neg feed for seller, after my purchase was returned and refunded. Does ebay remove this type of feedback? Because I cannot locate it. {please save the judgements… you don’t know the details; I do}

Offers cancelled after first bid

I had received several offers on an item and decided to accept one of them before the 24hrs was up. As soon as the item received it's first bid I was unable to accept any of the offers ? Is this right ?

greg morris cards

what is the opinions about the seller greg morris?ive read some reports of them selling reprints and claiming they are real

Scam buyers

Why doesn't Ebay get rid of the scammers that are ruining my potential buyers

How to PAUSE most listings

I sell DVDs and Blu rays.My store has over 700 listings. However, most of this inventory is in storage and I do not have access to it. Therefore, I closed my store temporarily. What I want to do is re-open my store and sell the apx. 100-150 titles th...

Buy It Now button

I click on 'Buy It Now' /'Add To Cart' but a blue border appears around the listing and I cannot complete my purchase. What can I do?

Where to leave feedback on sold items

It’s been a while since I’ve been on eBay to sell and I know things haven’t changed that much, or so I thought. I’m using a 7th gen iPad as my platform. Can anyone tell me how to leave feedback!? I’ve followed the instructions on eBay’s “help” site &...

Seller has my returned item, no refund

I purchased an item from China, from best-machine-seller , the item I received was not what I purchased. They delayed the return by stalling the return info, I ultimately sent the item back at my expense but by then the 30 days ran out. The seller ha...

Cancelled order

A seller who was going through cancer treatment cancelled an order before sending me an invoice for combined shipping on multiple items. I sent several requests for the invoice, but he never sent one. Then he accidentally cancelled the order and was ...

Resolved! Search Engine

Why is my item not showing up when searched for ?

Listed first couple items and account placed on hold

Went to list a third item and it sent me to messages to verify with them some questions and their virtual assistant gives me the run around

Parts of item not sent

Hi all... I have bought a soundbar and the seller did not put the wires in the box. Now, he is telling me that the wires were not included (he wrote "check the picture") but you can see them on ALL the pictures of the item. He did not answer my last ...