Ask a Mentor

Forum Posts

Sorted by:

returns

A customer buys my item and then says she wants to return it. I don't think that is fair.

PayPal debit card for seller pay out?

Title is the question...can I use my PayPal debit card for " quick seller payment " instead of going the bank route. I tried and it's rejected. Thanks for any info.

Ok, here is my situation. Read this scammy item title. First they show a picture of all the tools, which are in a convenient case.Then here is the title below. Note, at the end of the title they try to confuse the buyer by (capitalizing) GFCI ONLY CA...

Need help with someone who knows how to ebay

Can Facebook me James Burnsworth black guitar on profile pic

My Sketchers from Walmart? Wrong!

They were the wrong shoes I said they were the wrong shoes I got a hold of some guy from Walmart customer service he told me to package them back up he would send me an email with a printing label on it then I had to drive them back to FedEx myself a...

Urgent: Account Billing Issue Due to Technical Error – Immediate Resolution Needed

Does anyone have eBay's customer service email address so I can send the note below? it is so frustrating! Dear eBay Support,I am reaching out regarding an ongoing issue with my account (username: talbar3170) that has prevented me from making a payme...

Resolved! Shipping address differs from billing address

Even though I changed my address in settings, it still shows as the billing address. The seller says he cannot adjust it. We already canceled the sale and relisted. Ebay did not update my address change! How do I get an agent by mail or phone.

As a new seller where do i find shipping preferences, to offer combined shipping

Want to offer combined shipping says cant find my preferenced shipping

The " sign is displaying as Alt Code # 0 3 4 in the customer variations on a PC.

Have checked multiple listings and any listing that has variations where they used the " inch sign is displaying the Alt Code (& # 0 3 4) instead of the " sign. Same problem on a Chromebook and 3 different PC's with several different browsers (Chrome...

Return

Buyer purchased an item. She put in the wrong address. Item was sent back to me. I issued her a refund. Now eBay is wanting me to send her a return label.

Accidently marked a listing as paid.

Hello. I accidently marked a listing I sold as paid. Is there a way to uncheck the payment received?

sales tax

does ebay pay sales tax on behalf oof the seller

Change Handling time in bulk

How to change handling time from two days to 1( with example from March 2025 relevance Thanks.Many older recommendations indicate Bulk edit drop down option handling time. I do not see that option, thanks.

package not delivered

I bought a laser printer drum unit from an ostensibly positive rated reliable seller that never arrived. USPS tracking number shows package delivered to house when I was home and I was awaiting it's arrival. I checked with my neighbors but no where t...