Ask a Mentor

Forum Posts

Sorted by:

Having trouble taking advantage of Ebay's Authenticity program

I am trying to list an Expensive Pair of Earrings for over $500. The option for taking advantage of the Authenticity Program does not appear. I have looked everywhere when describing the item and cannot see it.

Resolved! Can sellers upped the price when you have it in your cart

Had it in my cart for 4 hrs. Went to go back to purchase it. The seller upped the price to 7.00 more does anyone know if they can do this?

Resolved! Opened case for missing item. It came, but is not as described. eBay won’t allow me to change my cas

Since I opened a case for a missing item, eBay says I got the item and I am not eligible for a refund. But the item was listed as new with tags and it isn’t. How do I get eBay to address my new complaint?

Refund for an item not shipped.

Seeking help here- I purchased a 300.00 used auto part and less than an hour after purchasing I realized it would not work for my application. I immediately reached out to the seller and 5 hours later they responded with “ You know there are no retur...

EBay fees associated with buying an excavator.

what fees are associated with buying an excavator on Ebay. Is it purchase price and taxes ? Need help with procedure. Many Thanks.

how do i go back to the old style ebay for selling it was much better for me

how do i go back to the old style ebay for selling it was much better for me. the only thing i found was to go to seller hub, but there is no sell hub on my current view under selling. this is a new account, a second, my original account if fine and ...

Fake item scammers

Anybody else getting buyers that claim your item is fake & are requesting a full refund.

Changing payment preference

I got an E-mail saying eBay tried to send payment to my credit union account unsuccessfully. Now, they say I changed my preference to a different checking account, which I did not do. I still prefer my credit union account which has worked well for y...

I was bidding on shoes. There were no other bids. They did not honor my bud!

I was bidding on shoes boots. There were kk bids or other bids. I bidded. The seller did not honor.

Why does my history show when I sign into my home computer, only on my phone.

Why does my history not show on my home computer when I sign in, only shows on my phone.

Ship to Authenticator By Date

Hello! I'm a ebay seller and I want to know if I will be persecuted for not shipping to the authenticator by the date on the listing. The mail room at my college (where I ship from) only ships items once a week on Thursdays. But my listing says I nee...

Front camera F250 Super Duty 6.7 Diesel

Do I need to order a new Ford logo FAce PLATE or grill for this to work? Does the wiring harness come with this camera ?

Item not found error page

I click on the item details and it gives me an error item not found message.

Should I refuse delivery?

My son left yesterday to go to the Philippines to propose to his girlfriend. He ordered an engagement ring, and the seller guaranteed that the ring would arrive before my son had to leave the country. The ring did not arrive in time, and my son had t...

Resolved! Got scammed and eBay sided with scammer

I got scammed on eBay and eBay is sided with scammer. So I need help and suggestions! Here is what happened: I bought from eBay and the seller mailed out the package with tracking information. Tracking showed it’s delivered to the front door but I do...