Ask a Mentor

Forum Posts

Sorted by:

eBay double charged me for shipping cost

Ebay double charged me for shipping cost and deducted from my total payout. How can I get ebay to refund me the extra charge for shipping?

Messages

Why can't I see all my messages when I go to my inbox on phone Inbox doesn't bring to messages like desktop does

a list of my items for sale

is there a way to print out just a list of the items you have in your shop?thanks

I had someone tell me that they were in Serbia and wanted to purchase a designer coat from me. They asked if they used an address in the states, would I hold on to it for about 2 months and then they would send me an address in Serbia to send it to. ...

seller wont sand behind there stuff

2 thing stop working seller wont get back with me

Real person for help!!!

I never received an item from the seller, it never even got a delivered status yet eBay denied my appeal and tried to tell me it was delivered. It never was. I now have no way to rectify the situation since all automated options don’t work as it clai...

not able to add varations to listings

Did Something change or a but not able to add any varations to the listing

Temporary purchase restriction

I don't understand why I am under a temporary purchase restriction. This is limiting my activities on eBay. I hope this restriction will be lifted soon.

return a wrong item

Hi all, I have received a wrong item and the seller does not responding to my request of returning the item.I have been trying to open up a case with e-bay but I am stuck since the CONFIRM RETURN button does not allow me to do so after uploading the ...

How do I recover a lost eBay account?

Due to some unidentified glitch, I had trouble signing into eBay. In the process of trying to fix it I lost my old account and now have an empty new account. How do I find old account?

What happened to ebay support

Historically ebay has had excellent support response time, where I could quickly contact via chat, phone or email. Now the (unintelligent) automated system continuously asks questions but can never understand how to respond and in the end only give t...

I'd like to know if it's really you.

ebay 2007 Toyota RAV 4 Verified Item Speific Seller! Inspection:Vehicle Title:Mileage: TlTransmission: Engine:Number of Cylinders:Fuel T TypeStyle/BodyDrive Train:Exterior Color:Interior Color: ebay Customer SupportoEN Total Price: NLINEIf you have a...

False feedback

I haven't been active on ebay for awhile and I want to start selling again. I looked at my feedback history and found feedback from sellers I never dealt with. The items are risqué to say the least and I didn't buy them. How can I get rid of these? T...

Chinese vendors

Many Chinese vendors misrepresent the items they are selling. I was looking at pearl necklaces and the listing says gold hardware. Im sure it is only gold plate. The pearls are listed as akoya, and they can't be for that price. Why would a Chinese st...