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Forum Posts

Dispute

I mistakenly disputed a item that I bid on, and still want the item. The seller needs me to end the dispute on my end. How do I do this?

User avatar by Enthusiast
  • 17 Views
  • 1 replies
  • 0 helpful

Wrong item sent

I just got my item but I kind of broke it, but then I realized they sent me the wrong item. could I still get a refund or something like that even if I may have damaged it?

Resolved! An Idea

Hello Dear Valued eBay Team.I Don’t Know Should I Call It My Problem Or…! But Let Me Say It This Way!As Seller When I’m Trying To Sell Any Item I'm Thinking Like 類 Does Anybody Buy It Or Is It Going to Sell Quickly! My Thinking Is How Many Of This It...

Reversing a refund.

I refunded a buyer after a package went missing for 3 weeks. Of course, two days after refunding his payment the package showed up. How the heck do I get my refund back?

Feedback disappeared

I purchased a loom on Jan. 10, 2025. Long story short, it never arrived. After many days of trying to cancel the order, I disputed the charge with my bank. The seller tried to convince me to remove the dispute, but I refused. The item was in limbo so...

Buyer not replying to question

I was packing up an item to ship out and noticed a small defect. I sent a message to the buyer with a picture of the defect and offered to give a full refund if they no longer wanted the item or give them a partial refund if they still wanted it. I h...

Relist a deleted item

Hello - I sold an item but the purchase fell through because of a long time delay. i then subsequently accidentally deleted the listing. Is there a way to recover a deleted item? To relist?

User avatar by Enthusiast
  • 24 Views
  • 0 replies
  • 0 helpful

restricted account

My account has been restricted. I can't make offers. I've already contacted support. I was told to follow the instructions that were sent to me in an in-app message or email. But I haven't received any instructions. What do I need to do to unblock my...

New selling things on eBay

I can't be that complicated! LOL how do I send someone an offer that is viewed or has one of my items in their watch list?

Request for Assistance Regarding Refund and Camera Payment

I need assistance regarding a recent purchase I made. The item (a camera) was delayed in shipping for over two months, and due to this, I requested a refund, which was agreed upon and processed by the seller. However, I have now received the camera, ...

User avatar by Enthusiast
  • 55 Views
  • 3 replies
  • 0 helpful
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