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Forum Posts

Seller not wanting to take a return

I have a seller who is telling me that they will take back a product that was incorrect and missing parts. and has dragged it out for over 20 days. Ebay website keeps directing me back to seller which all this is one big circle.I have offered to pay ...

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Damaged item from shipping

I received an item (vintage motorcycle tank) that was damaged in shipping. It's a rare item and so I want t keep it, but will cost me too repair it. Any way to recoup my losses without returning to seller, who doesn't accept returns. I msg the seller...

Return postage

Had to return items to China even though it was sent from the UK Seller states he pays return postage but is refusing to pay the £17 postage and because I’ve been paid for basic cost of tbe item cannot open a returns case. Help !

Refund

I brought some floor tiles but there are not the colour advertised. trying to return them eBay gave me a 2 kg postage but there are a lot more.how to I get more from eBay to post them back ?

Add a video to existing listing

I understand that in order to add a video I have to do it through the Advanced Listing Tool. Is there anyway to access that when revising an existing listing ?

Lost mail

What do youif an item is lost in the mail.I filed a missing mail report

Getting a refund

I bought something but gave me the wrong addressIt was returned and arrived at the seller.Let's get a refund on the purchase price of the item that has removed shipping or other expenses.The seller says he will refund the item when it arrives, and he...

claim

Hello, can someone help me file a claim for an item with Fed ex ? My package sent was a a smart post shipment and fed ex is telling me that Ebay has to be the one to fie the claim. I am the seller.

Top Seller Plus Rating, with a 95.5% feedback?

No need to say more. Just another reason to vent. I'm doing it here because I know fellow customers care a Hella lot more that anyone at ebay. So, this is a vent, to ebay, but with an actual audience. Except Ebay ought to READ feedback. Considering t...

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