Ask a Mentor

Forum Posts

Sorted by:

I had a listing that was purchased. The problem is that the item is no longer available. My funds are on hold. I have contacted the buyer and told them the item is no longer available. Can I just delete the item? I tried to contact eBay customer serv...

May have been charged for a shipping label twice for one purchase.

I have two of the same item on my summary page with two of the same amount for shipping. How do I resolve this? Only one shipping label printed out but I did print a packaging slip so maybe that is why it shows two charges. I'm confused.

shipping charge collected from customer less than actual charge

Why would this be? What I pay has always been less than collected from buyer. Method and weight are the same.

purchases

My purchases are not showing up on My Ebay?

I have a question by a viewer but it won't let me reply. I assume because there is no offer.

How do I reply to a viewer's question

Payment

I have not shipped out the product do to me not being able to receive a payment. Because the name on my account does not match the cardholder name

Notice of shipping delay

I am going out of town on Monday and Tuesday and my things may sell on Sunday. How do I inform the buyer that I will not e able to ship until Wednesday??

How do I create multiple shipping labels for a single transaction?

Charged twice for a shipping label

I tried to print a shipping label and the label didn't print; so I reprinted the label. Ebay charged me $8.40 for a $4.20 shipping label. What can I do; if anything?