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Community Mentor Program

Love helping others and know a lot about eBay? You could make a great Mentor!

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Is there any way to get help from a human being?

My item sold and I actually already shipped the item and provided the tracking number, yet eBay still shows the listing ACTIVE. I cannot figure how to remove it. Also eBay said I had to verify my bank account now they are holding the funds for 18 day...

User avatar by • Enthusiast
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Counterfeit decision

A post of mine was marked counterfeit. It is clearly marked and pictures show what it is and as described. I want to challenge the decision but can't get to an agent. Any help????

User avatar by • Rising Star
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Shipping other then what was listed

So I purchased an item only because it said shipping was ups. Item must be delivered that way to the address I provided and that is the only was seller has listed as a delivery option. So I get tracking number for usps. Contracted seller told them. S...

International Shipping

Received an inquiry from Australia regarding item 404996620205. That's a convertible top frame for an antique Renault weighing 45 pounds cartoned, measuring 50" x 24" x 10". After changing my listing to offer International Shipping, the buyer reports...

listing issue

ebay has changed the format for listing. The title allows 80 characters but only about 15 show. I frequently change the title when I see that better phrasing makes it clearer but cannot see the entire listing. also, although I said NEW in the title, ...

Received item not ordered

I ordered some salt free teriyaki sauce (6 bottles). Received confirmation of order. Order finally came today and instead of the 6 bottles of teriyaki sauce, I received a set of pool balls. I received a confirmation email that my order has been deliv...

Buyer not recieve item

Order ID :11-11869-40975Item ID：305637412316Buyer ID: vvdas_0 Dear ebay support team, Fedex contact me that buyer not recieve item as high customs expense.Buyer also contact me the customs fee is much higer than expectedI asked Buyer to contact fedex...

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