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Forum Posts

Account review

I have an order that was returned to me that didn’t include everything I sent, I started a case and eBay sided with the buyer, i refunded the buy the same day that happened. That case is now in my “cases closed without ect…” and now my seller level i...

User avatar by Not applicable
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  • 0 replies
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PRINTING LABELS WITH ROLLO

Looking for help printing shipping labels w/ Rollo. Does anyone know how to change the label size settings on ebay to 4 x 6 instead of 8.5 x 11 ?

changing label printers

Trying to switch from laser printer (8.5 x 11) to a thermal printer (4" x 6"). when I go to print the label, still wants to print on 8.5 x 11 and the orientation is incorrect. Is there a setting within eBay that requires to be edited? I have verified...

Feedback

How do I find out if a seller has left me positive feedback? It used to be right on the screen, now it 's gone

User avatar by Pathfinder
  • 259 Views
  • 1 replies
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Sending an offer to a potential buyer

I currently have 5 listings that eBay says I can send offers on. But eBay has changed the shipping to "Free Shipping" on the offer. Why? I don't want to offer free shipping. Can I change this; and if so, how?

seller returned an item

i have a question. A buyer returned a camera that he said was damaged when in fact it wasn’t. but my main complaint is the buyer returned the camera in an envelope. Doesn’t ebay protect the seller against the buyer not returning the item the way he r...

Offers

I am a seller. I received an offer from a buyer and the notice on my seller page has been there for weeks. When I open the offer to review there is an error notice. How do I get this fixed or removed? Thank you in advance.

Coupon bait and switch?

Hello all, I reached out to the seller in question offering the coupon, I am here wondering if there is something fishy going or if I am missing something with how to apply the correct coupon.when I am browsing listings for a specific seller I see a ...

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