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shipping

have a potential customer in Maryland says my account won't ship to Maryland ?? not sure how to deal with it never had this issue before thanks Jesse

Resolved! buyer threatened bad feedback if I did not give a refund, but refused to file for refund

I have a buyer that asked for a full refund and I told her she had to file with ebay for that, there was nothing wrong with item as she claimed there was, so I wanted item returned. She refused and now has left me bad feedback. I take pride in all my...

Incredibly Poor Customer Service...

My recent attempt to use an alleged account credit on eBay revealed an astonishing level of managerial ineptitude and indifference toward the paying customer. The listing advertised that the credit would apply automatically at checkout. I completed t...

Issue with canceled order and payment charged

Hi,I placed an order for the Google Pixel 7 Pro, but the order was marked as canceled on eBay. However, my bank has already charged me $285.74.Could you please check on your end if the payment was received or if the order can still be processed?I can...

my buyers never got packages.

I have 7 packages that I took to the post office and had them scanned in. Tracking all current in ebay. There has been zero movement on the packages for 10 days. All items were send using ground advantage. What do I do next? This is the first time I ...

Ebay International Hub Problem

Hi, I Basically purchased a tyre and paid international delivery through ebay hub, ebay tracking says items was liquidated and never left the US, but ebay wont allow me to raise a case before 7 August… (the expected delivery date) its crazy that the ...

Active listing not showing up on seach

Have an item I sold 5 items from a listing and listing closed down because I put 5 available. I have a few more of this item so I refreshed or sell similar and listed it. Item reads active but when others go to search for item not listed

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Returns

i had a buyer return a college text book. The item looked exactly as photographed. It was labeled as used. And as is. Buyer chose to return it. No big deal. But he returned it as defective. I know he didnt have photo evidence because he sent it back ...

removing a cancelled listing

I have a listing that shows up as previously sold but buyer never attempted to make payment is there a way to remove the listing as show up sold for a specific amount, I'm afraid it'll reveal what I will sell the item for when I'm trying to get more ...

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