Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Shipping an order

I have an order to ship but when I try to get the shipping label it says the address isn’t valid. It has a name street address, unit number, state and zip code . How do I handle this ?

User avatar by Explorer
  • 14 Views
  • 0 replies
  • 0 helpful

returns

I shipped a wrong item to a buyer my fault i offered to send him the right item and i would pay to have the right item shipped back to me he said he should not have to send it back but keep both of them

User avatar by Rising Star
  • 26 Views
  • 0 replies
  • 0 helpful

Seller is not responding to me

I bought a smartphone and it is not yet shipped and it is about 12 days ago since I made the purchase and I messaged the seller and he is not responding to me. Seller name is best-new (2429) Please step in and contact this person for me eBay

Resolved! Buyer states he don’t receive item , but shipping shows that item was delivered already .

Hi:) so I sold item and send it to the buyer , and shipping so many times tried delivery to him, and after 3 weeks he receive it - it’s shows that delivered . But buyer did open the request - that he doesn’t received item. What to do? Help please , a...

IMG_3776.png
User avatar by Rising Star
  • 42 Views
  • 1 replies
  • 0 helpful

Item won on eBay auction

I won an auction on eBay. The seller had the item marked so that no one could pay for the item immediately after the auction. When I tried to pay, I received an error message that said “This seller doesn’t ship to your area.” He now wants to contact ...

Warranty being honoured

What do you do when a seller offers lifetime warranty then refuses to honour that agreement after the purchase even though it's on there advert

No protections for sellers?

I'm not at all an ebay pro - I sell maybe 5 things a year. Recently, I sold some shoes. They were practically brand new. I posted about a dozen photos and accepted a price that was below 50% of what I had paid. A few days after I sent the shoes to th...

Most Marked as Helpful Authors