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Forum Posts

Local pickup

I sold two items that were picked up locally. I scanned both QR codes and got pop up messages confirming the pick up. My sellers page is showing that they have not been delivered. I have hit the confirm pick up button probably 50 times but I cannot g...

User avatar by Pathfinder
  • 8 Views
  • 0 replies
  • 0 helpful

Ebay account from another country-- I didn't choose this

As I was sending a message through Ebay's messaging system, it prompted me to login, even though I was already logged in.Then I received an email with this message:We noticed a new sign-in on your account at ebay.co.uk. Here are the details:Time of s...

Return not received

I returned an item and have the Drop-off package receipt - Ebay is saying I didn't return it. How do I talk to someone? There is no place to appeal this. @frankystore

RELISTING A SOLD ITEM

I FIND MY ITEM THAT WAS SOLD IN MARCH 2024. I CLICK ON IT THEN SELECT RELIST AND I GET THIS MESSAGE......Unable to process1 listing was not processed because the listing does not exist or is still active. WHY?

User avatar by Pathfinder
  • 15 Views
  • 1 replies
  • 0 helpful

eBay decision

I want to talk to eBay HR for item I sold. The buyer returned the item herself without waiting eBay final decision and without eBay label because she didn’t receive it on her birthday.

International Shipping

I mailed an item internationally. I printed the shipping label from eBay and mailed it the same day. I received the item back with a sticker stating "Mail Service Suspended. Return to Sender. To request a postage refund go to usps.com/claims.htm. Cli...

Printing Labels

My shipping labels are loading to word documents for printing. How do I change that to something else? I don't like the way they print from a word document

User avatar by Rising Star
  • 36 Views
  • 3 replies
  • 0 helpful

Resolved! Defective product replacement

I bought a pair of suspension shocks for my car. One of the shocks was defective and the seller agreed to send me a replacement. Seller wanted me to send $15 shipping fees to a personal email. Since then I cannot message the seller anymore, as ebay r...

Ebay international

I have a buyer from Germany but says that when he tries to buy it wasn't let him because of his location??

Refunds

Hi Sellers. I sold an item last Sunday evening, and it was in my mailbox shipping out by Monday morning. Tracking information was uploaded into the USPS system until Tuesday. I contacted my local post office, who confirmed that they picked it up on M...

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