Ask a Mentor

Forum Posts

Sorted by:

downloading reports of unsold items more than 90 days old

I asked for access to my unsold listings so I could easily relist, after a one week wait I recieved a zip file but it has a zero content, the title is ´active listings´. did they send me the wrong data? or what?

Shipping to Germany

I have a buyer that wants to bid on products and lives in Germany. How do I modify a listing to allow him to bid and ship there?

8703331100

Hallo, bitte die Rechnung noch einmal zusenden. ATV Parts HS Tarif 870331100 Item ld : EPG010644524123895CH 187 034 705 NLLutz DietrichWerkstr. 267454 Haßlochlutz.d48@gmx.de

sellers saying they are in the U.S. but they are not

I would like to know how buyer's feel about looking at an Item that states it is located in a U.S. city. Yet once you buy it, it is coming from out of the country? I bought an item that stated it was in Alabama turns out it's in the U.K. so now I'm w...

how do you empty trash? it has all messages ever sent or recieved i dont want them

i want trash gone takes up too much storage

Notified that I had an Offer but when I responded, Ebay is saying there is no offer

Hi, Has anyone had this happen? I just received an email that I had an offer. I responded immediately to accept, but eBay is saying there was no offer.

Resolved! Account device access location

I have accessed my account on the same device several times and eBay keeps sending me an email message that my account has been accessed on a new device located in Goshen, Indiana each time I access the account. I live in Myrtle Point, OR. Why the se...

Losing an auction for less than the minimum bid

How did I lose this? This has happened several times through the years and I don’t understand. I know that eBay won’t let me win for .02 more than the current bid on a $50 item. So how can someone else bid 2 cents more than me after I bid and win?

Accept Offer

When I get an offer from a buyer and click on accept offer, nothing happens.

EBAY Store Structuring, and Associated fees.

Ok... so I am not the most versed on the subject, and do not have all the facts figures levels that are associated with selling on EBAY and upgrading to having a storefront. 4? years ago a basic seller and learning the business. Eventually realizing ...

I accepted an offer but it seems to have disappeared.It says ipending but it also says “no pending”

I am very confused what to do next. I have tried to contact the buyer but haven’t heard back yet.advice??thanks,joy

Resolved! My listings all have a one day handling time

which is what I entered as a business policy, but are now say "get this by Tuesday" which would be impossible, seeing I am in WA state and it's Sunday. Is this a glitch or is it calculating my location delivery?

contact with ebay

hellow ebay seler i wante to contact ebay on email but give me calle

How to talk to a real person via phone

Is there a phone number one may call eBay. Things have changed and this automated system is not perfect and I want to talk to a live person.

Resolved! Customer requested cancellation an order after paying for it, but I had to pay for the refund.

A customer purchased something, then requested to cancel it before I shipped it. I paid for the refund, assuming the money they paid for would eventually get to me, but I haven't received it yet. Why did I have to pay for the refund to begin with? Wh...