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Forum Posts

sending additional items

HiCan i send a note thru ebay to the buyer of recent item to ask if they would like an additional item for their collection. I'm not selling/asking for payment. If they want it (it has some damaged so wouldn't list anyway) i just want to send it to t...

Watch Lists

I used to have an option to add items to new watch lists I created. That option has since gone away, so all my saved items only go to the main 'Watchlist', now.

User avatar by Adventurer
  • 185 Views
  • 2 replies
  • 0 helpful

Shipping

When you offer more than 1 shipping option, does ebay show the potential buyers the cheapest option or is it the first option on your shipping policy that is shown first? Thanks

Combined Shipping

My customer purchased 4 items separately and I was able to combine them to ship in one package but the buyer is still being charged the full amount for each item. Is there a way to easily fix this? Do I need to go into each transaction and refund the...

Making or receiving an offer.

Recently, when making or receiving an offer, I go to the "decision screen" and find that I cannotscroll down to the bottom to make a choice. And even if I can get to the "continue" bar I cannotcomplete the offer/payment selection on the next screen f...

User avatar by Enthusiast
  • 47 Views
  • 0 replies
  • 0 helpful

Seller Shipping Costs

Ebay charges the buyer a shipping fee. When I, the seller print a label, that fee is supposed to be subtracted from the total amount sold. However, when the funds from a sale are deposited into my company's account, the shipping fee is subtracted fro...

Has anyone had any luck talking with a customer service rep at eBay? If so, how did you do this?

I sold an item on eBay, shipped it the same day via USPS, and it has been lost. Little to no help from USPS, and, it seems no pathway at eBay to talk to someone for guidance and reimbursement for lost item for which insurance was paid. Thanks for any...

My refund with a eBay gift card

I was given a refund for a set of tire that was too small the refund was send by eBay gift card I seaw it on my account but was unable to use it because eBay didn’t send me the redemption code how do I go about receiving it

So Frustrated

I have been battling with getting a refund for an item I never received. Seller stopped responding- customer service told us to call in 30 days to give the seller time to send the product but because the order is no longer in our history we can't con...

User avatar by Enthusiast
  • 206 Views
  • 0 replies
  • 0 helpful

Resolved! Changing the description AFTER bidding ended.

I won a bidding and the delivery times stated between Sep 17 and Sep 19. The seller didn't ship the item until Sep 18 and I noticed that the delivery times got changed to between Sep 19 and Sep 22. Are buyers allowed to change the terms of the biddin...

Feedback, from Buyer's

Hello,"Give Feedback" was noted in deliver email, none provided, and when I selected "Give Feedback" again, it shares "Looks like you're all caught up!", but no "Give Feedback" was provided.Transaction disputed, with no correction from Seller, then d...

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