Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Seller disappeared

Purchased a PlayStation 5 which was never shipped. This was on March 29 it was supposed to ship the same day. I can find nothing on eBay to help. It keeps sending me to business machines and asking for the sellers phone number which I certainly don’t...

reset password

what is the work around if you can't get a code from ebay to reset your password? customer service is clueless.

User avatar by Enthusiast
  • 53 Views
  • 2 replies
  • 0 helpful

Refund back to original payment is only option??

So I tried to explain that the card I used when the seller finally canceled has been canceled and I no longer have it. I use cash app so it's not a bank I can just call and make sure the money goes to my new card, what should I do, anyone been in thi...

Ebay printable labels cost

I recently sold an item and eBay calculated the cost of $1.76. But the shipping label cost 7.75. I lost money on this.Any suggestions? I am new to selling. Thanks

User avatar by Adventurer
  • 54 Views
  • 3 replies
  • 0 helpful

Resolved! transaction

Ebay doesn;t work anymore here just started 3 days ago. i can buy items but you cannot print out the reciept. printer frendly page. i tried on 2 machines and both will not work right click and click print will not work does nothing. my printers will ...

User avatar by Rising Star
  • 36 Views
  • 1 replies
  • 0 helpful

Need Help

An item I paid a seller for was delivered to the wrong address hundreds of miles away. I have contacted the seller and given him the allotted time to respond. I requested a full refund but the seller refuses to acknowledge any of my inquiries and has...

error responding to an offer

customer want's to have 2 manuals for Ad at $30. I raised it to $35 with a note.Sending it gave me an eBay error and it wouldn't send

User avatar by Adventurer
  • 26 Views
  • 0 replies
  • 0 helpful

How can I invoice a buyer after a cancel?

Hi a buyer bought and paid for an item. Item was shipped and buyer claimed it was not working. I refunded buyer immediately. Said keep the item. Now buyer says item IS working and wants to pay me. She said invoice me…. I don’t know how or where to do...

Account suspension

New to selling on eBay I made an account and posted an item and it seconds eBay took it down and restricted my account. It says to read my messages, and the message says to contact them but it’s like literally impossible to reach anyone. After just c...

Most Marked as Helpful Authors