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Buyer says package was empty

Almost two months ago I shipped a package to an address in New Jersey. It cost $5.00 and change. It was left on a front porch. From that address it was sent to the buyer in Malasia. Now the buyer is saying they received an empty envelope from their m...

I got charge for an item could not buy

I got charge for an item could not buy. First I try to buy using my paypal that I had already in place but it gave me the error to change the payment option. So, I did and I change it and enter my debit card, but same message. Minutes later got the n...

Resolved! Buyer received an empty package

Almost two months ago I shipped a package to an address in New Jersey. It cost $5.00 and change. It was left on a front porch. From that address it was sent to the buyer in Malasia. Now the buyer is saying they received an empty envelope from their m...

wrong "ship from" address on label

i hadn't updated my ship from address until i noticed my old address on the shipping label. Will eBay issue another label at no cost me for this minor oversight. If so, how do i get the ball rolling?

User avatar by Rising Star
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REVIEWING MY ACCOUNT

WHY IS EBAY REVIEWING MY ACCOUNT AND PUTTING IT ON HOLD FOR 5 DAYS, I HAVE BEEN A MEMBER IN GOOD STANDING FOR OVER 20 YEARS MORE THEN MOST OF THESE PUNKS HAVE EVEN WORKED THERE, EBAY HAS GONE WAY WAY DOWNHILL THERE HAS TO BE A BETTER WAY TO SELL THIN...

Disgruntled potential buyer

I have a customer who isn’t happy and continues to send me messages. The order has been canceled. I feel poorly about the situation. Unfortunately there’s nothing I can do. How do I prevent them from sending unpleasant messages?

Shipping method

I accepted an offer from a buyer on a Buy it Now item. She paid for it and selected a different shipping option than I had on the item. She chose USPS Parcel Select. The problem the dimensions already entered are off by a few inches. When I correct t...

eBay search results don't show number of bids or time left... but ONLY when logged in. When I log ou

Subject line got cut off, here's the full text:eBay search results don't show number of bids or time left... but ONLY when logged in. When I log out they magically appear back. I've tested this in Chrome, Firefox, etc, and it's the same story no matt...

User avatar by Adventurer
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  • 2 replies
  • 0 helpful

Watch out for pirated music or meditation CDs!

I purchased what was described as "New," a set of 25 cds of Gateway's "The Gateway Experience," a meditation product. It was priced at $190. What I received was 25 cds of clearly pirated copies of the Gateway product, less the manuals that ordinarily...

Selling New Levi Jeans

I notice that Levi's are on the VeRo list. Does that mean you cannot sell New Levi's at all? Let's say I go to Target and buy a nice set of Levi Jeans on clearance. Can I sell them on eBay, or is Levi super strict about only having authorized sellers...

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