Ask a Mentor

Forum Posts

Sorted by:

Changing auction status to buy it now

I have an item for sale on auction but I received a request from someone who wants to just buy it outright. How do I go about accepting an offer from them and ending the auction?

how can you tell what time an auction is going to end?

why does ebay not put the time of auction ending like it used to during the entire auction instead of just near the end?

Scam from buyer, beware!

Buyer made an offer, I accepted offer. Then received fake eBay email saying funds were on the way, but buyer name and address was different from band and address on eBay account. So I canceled the sale. Then was sent angry messages from scammer. I to...

gift cards

Ebay cannot find a matching redemption code for my two cards. How can this be? I bought them at a CVS. Anyone have a similar experience?

New Listing Tool

Hi,When or is this new listing tool available to sellers for loading videos to our listings ? Thank youKathy

video

cannot download videos for listing. Keep getting error message html,jpeg ...needed

incorrect tax charges

I am getting somewhat random tax charges on my coin orders. Most coins are not taxed in Illinois. But I occasionally get taxed anyway. I know the charge is bogus but have had little sucess contacting customer service or getting resolution. Are there ...

fees for unsold item

why was i charged to relist an item. i am not even close to the 250 free per month

Ebay closed return window but seller says they will refund - how the heck do I do this?

I keep going in cirlces on the Ebay site as I try to return a cable that doesn't work with the units I purchased from a third seller. Ebay keeps telling me the return window has closed but when I message the seller they say I can generate a return......

Need help

I sold an item on Ebay used their label I made less that I paid for the item....customer got it and said it was broken...I said I was sorry as I asked the Post Office to mark fragile...did she want a refund...well she said yes she wanted her money ba...

Return

I refunded a guy when I didn’t have to and the guy never sent me my item, Also this return process didn’t go as other’s I’ve had in the past normally eBay confirms the item has been shipped before asking for complete refund payment

Selling

Someone wants to buy an item I posted. They send me a phone number for me to text them because they have some questions about the item I’m selling. Is that aloud?

Resolved! Possible scammer as buyer

I recently have had problems with a buyer and offered them a partial refund. Once I offered this they went and still asked eBay to step in. eBay concluded that they need to return the item, when the item was returned it was completely damaged. I was ...

Close my Ebay account and delete all the items for sell

Close my account as a ebay seller. I am new to the seller acoount type and don't have too much experience on it. I had few people that were interested in buying the books i was offering but i did not trust the user because he had different names for ...