eBay

Ignorant seller..no response to several messages

What to do if seller refuses to respond to questions?

Buyer says the outer box of the item he purchase arrived damaged.

Outer shipping Box Buyer ReceivedI sent an item to a buyer, that I always pack very securely because I am a collector and have worked at the Post Office so I know what goes on there. As a collector, I know the package itself should be damage free, an...

New account suspension

Hi I have received an email saying my new Business account is suspended. it gives no details nor does help The call me back feature doesn’t work, it’s says I’m in USA OR Canada which I’m not so I’m in Uk my phone number is validated and being using f...

Vacation

I will be gone for 10 days, and I'll be able to monitor my listings but I won't be able to ship anything out. Is there a way I can "pause" my listings while I'm gone or notify people that I'm unable to ship until a certain date? Thanks for any help/a...

Best Offer Selling

I am selling and received a best offer. Once I've gone into the offer, the information has a 'post to' address even though my listing is collection only. If I accept the offer does this mean I have to ship to the buyer?

e bay coupon

I was promised a $15.00 coupon and have been trying for weeks to get it; all I get is the run around; like $15 is going to break e bay.

Buyer says he cannot pay until the item is mailed. Is this common?

I am new to selling items on ebay.He said he is unable to pay until shipping takes off ?Is this common? TYVM

How to contact eBay to have them step in

How to contact a live person on eBay

There's a product I need to buy and I need to buy 2 of them and the listing is here but it does not have a add to cart

Accidentally left review on wrong page

Is there anyway to change a review? 

Responded to survey and they-Shut me down

After I responded to an eBay survey they shut my store down. I have always responded favorably to their surveys that they send out. This last time I contacted them with a question - I was not too happy about how I was treated by an agent in Tech and ...

Global Error: Well, this is embarrassing

I keep getting this error anytime I try to list.. I've cleared cache, used different browsers, used incognito, updated my browsers, and even updated my laptop. The error still crashes my listing. Is there anyway to solve this?

Seller has not shipped item and will not respond to messages

I recently purchased an item that says “ships same day”. Day one I reached out to the seller to ask when the shipping might be place as I was out of town for a few days and I received no response. Day two, I sent the seller another message, no respon...

To cancel order because shipping issue

I bid for iPhone empty boxes and i win the auction but the indian custom is not allowing to get this much box to import so please cancel my order