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Forum Posts

Contacting EBAY

How to contact EBAY? Either by phone or email. The online help page is a joke.

User avatar by Adventurer
  • 49 Views
  • 2 replies
  • 0 helpful

payment not made through ebay

I searched for an item on eBay. When I found what I wanted, I followed the seller instructions. However, aftwer the transacton went through, I realized that it didn't seem proper. The instructions were to type in a url, go to that place and copy an e...

User avatar by Enthusiast
  • 48 Views
  • 2 replies
  • 0 helpful

Where are messages stored?

Hello, I made an offer to purchase and item and there was a message box that I asked a question. Now, that communication does not show up in my main message area (the bell). Maybe since it wasn't sent as a message, instead sent as a question before t...

Can't get the seller to answer a question/email

I have emailed a seller twice with the same question about the item they're selling. I have been waiting for an answer now for 4 days. I gave them the benefit of the doubt for a weekend day so, I now wait into the week and no answer. And I can't get ...

Duplicate shipping refund

I accidentally chose to print my label. I then went in and requested a refund and chose to use the QR code. I have not been refunded tho. Both of these tracking numbers were acquired thru ebay. This tracking number was for the printable label. 940010...

Return window

Can you return an item days outside the return window when the seller don't accept returns

User avatar by Enthusiast
  • 33 Views
  • 1 replies
  • 0 helpful

Return

Bought item as guest. Was sent wrong item. Price is being refunded but can not find out how to return wrong item.

User avatar by Explorer
  • 35 Views
  • 1 replies
  • 0 helpful

Non payment after auction

Customer won two auctions… I’ve combined shipping and waiting for payment. A week no payment. What is the acceptable time to wait for payment? I get no response when re sending 3 invoices requesting payment.

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