Ask a Mentor

Forum Posts

Sorted by:

Resolved! Who are my followers?

How can I find out who my followers are? I am curious. I haven’t sold anything for years (when I may have had a repeat buyer). I have since then bought repeatedly from certain sellers. Is there a way to learn anything about one’s followers?

Resolved! Buyer asked for shipping instead of local pickup

When an item was listed for local pickup or inquire about shipping, the buyer and I made an arrangement and I shipped the item. I can’t figure out how to mark it as shipped. eBay only wants me to scan a code even though I sent tracking information th...

Shipping Label not showing

I recently sold a snowboard and when I click to “Get a shipping label or QR code” it just gives me “oops something went wrong” not sure what to do.

Received the wrong item, can't contact seller

On Jan 30, I purchased a 10" hand drum from seller wherecrowsfly. Unfortunately, I purchased as a guest rather than through my account. Today, I received a 16" tall harp from the seller. I need to contact them to arrange to return this and get my dru...

Resolved! Delete previous purchases

How delete previous purchases? I have 7 years.

Resolved! My order disappeared from ebays data nase somehow

My order is only 2 days late. I clicked on the order from my email and it goes to ebay has no history of this order.

ENTIRE purchase history...from inception

How does one obtain their ENTIRE purchase history? Currenltly, I'm only allowed to view back to 2017. I need to provide receipts for an insurance claim. Thanks in advance for any help provided!

Resolved! Locked account

Can I get a phone call from someone at eBay at 267-507-8852 cuz I'm not able to read

Resolved! Offensive item.

I listed an item Black Americana Salt and Pepper. I was told that was offensive and it was taken down. That's ok I wouldn't want to do anything offensive. My question is there are over 12 just like mine and they have never been remove. Help me unders...

Resolved! I won an auction and ebay paid the seller

without giving me an opportunity to decide what payment method I wanted to use. How do you stop this?

What is the easiest way for me to see my purchase history for the year?

Am I able to get a total??

Sale items printed in red.

The titles of two of the items for I'm selling are printed in red. Why?

Linking To PINTEREST

Please enter like 10 more characters here @msxxx@pinterest Not sure what to do

Resolved! payments

So, I had an item get lost in transit. I refunded the buyer but now the item has been found and delivered. How can I get paid for this item.

Fake shipping label?

can someone help me with the recognizing if this label is fake?seller sold me fake raybans and sent this for return label. USPS confirmed it’s an invalid tracking#. how can I ask eBay to step in?