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Forum Posts

two shipping label for one item

I accidentally created two shipping labels for one item. Trying to void a shipping label with USPS tracking 9400108205499126565169 when I try to void this label I get message saying try again later. Just trying to get refund for shipping Thank you

Need help with shipping glitch

A buyer keeps claiming my shipping says $50 when it clearly says $16.65. How do I make them understand the correct shipping costs. I think they are looking at the "guesstimated" shipping. I have screengrabbed it and saved as JPG but it won't let me s...

Unknown issues during shipment

i purchased a product at a 50% discount. Within the first few hrs a tracking number was provided and everything 12 hrs later the seller cancelled the order and said that there was a issue with the product and asked me to request a refund. I don't thi...

combined shipping

buyer bought item before I printed label, asked that i send him invoice on a second to be shipped. what next?

User avatar by Adventurer
  • 13 Views
  • 0 replies
  • 0 helpful

Refund

I have a customer that has requested a refund. I countered their refund with an offer to give half and they keep the product, but they haven't responded to my offer. This has been pending for over a month now and eBay is holding my funds. How to I ge...

does my buyer have to confirm receipt of item?

i haven't sold on ebay for several years. i sold an item, the buyer says he's received it. does HE need to contact ebay to confirm reeipt? i don't know why my payment is on "hold."

User avatar by Rising Star
  • 266 Views
  • 3 replies
  • 1 helpful

Lack of customer service

Feels like a job or a joke when trying to speak with a live agent! Unbelievable!! Lack of customer service assistance SMH

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