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Refunds

Does anyone have advice on refunding I buyer? I've been trying to figure out how to refund a purchase for days. I follow all the directions, but I must be doing something wrong. I cannot figure out what I'm missing?? Thanks for any suggestions!

Headers that I returned

I purchased some exhaust headers for my truck they did not fit. I spoke to somebody on eBay. They told me I had to send them back to the seller so I did I have not heard anything from the seller or eBay. I’m wondering if I’m getting my money back or ...

New to Ebay - being asked if item can be purchased as "buy it now"

New to Ebay and have an item listed. I was emailed asking what the "buy it now" price would be. Because I did not list the item with a "buy it now" option (it's on the auction) can I make an offer and/or is it ok to respectfully decline and just let ...

Customer service number

Does anyone have the customer support number for eBay?

Ebay System not Reporting what I Purchased

I attempted to purchase a NEMO Handheld shower head from ebay. Everything seemed to be going smoothly until I was charged for my item but never received it. When checking ebay for seller information, tracking number and any other information that mig...

Refund to eBay gift card

I had an item refunded with the refund going to an eBay gift card that no longer works. Who do I contact about this?

Customer paid shipping is extremely different than packing slip shipping cost... 4 times as much!

I sold an item for $19.99 and shipping cost is $5.00. When I look at the order, it shows shipping paid is $5.00 and amount total $24.99, as it should be. However, when I print out the packing slip, it shows item paid for is $19.99 and shipping cost i...

Ebay closed case 3-days after seller received returned item.

Opened a case for a defective item which seller was reluctant to accept back. Returned item using ebay/seller return label and packing slip. Ebay closed case 3-days after seller received the returned item. Explanation "We closed this case because we ...

global shipping

How do I set up global shipping for sending my merchandise (rare coins) overseas? The post office will no longer allow me to send registered mail packages containing coins overseas. I have no way to contact a human being on ebay to assist me. I do no...

Pick Up Only

I am trying to list an item for pick up only but I can't seem to find the "No shipping: pick up only" option in my shipping settings. I've tried looking it up but ebay and google have been no help. Anyone else run into this issue and does anyone know...

performance standard lowered .

My selling has been at 100% review. No returns. One late delivery that USPS lost and notified both seller and buyer , found, and delivered. No damaged goods. Two orders damaged due to flooding than canceled by seller. Customers understood.Our ability...

Saved searches

I have called and agent emailed me to verify that his email would go through which it did. For some reason my daily eBay emails listing items in topical saved searchesdid not appear in my current email for today. I have received other emails though. ...

Item arrived after E-bay cancelled the item

eBay canceled an item for me after I never received any confirmation of my order from the seller . Ebay also issued a refund, which I have yet to get. eBay said they could not get in contact with the seller so eBay canceled my order. Two weeks later ...

How do you Remove a Bogus Bad Review

I am trying to remove a bad remark but the username of the person is alot of lettersNmumbers@deleted and it is for a listing I never listed, but the comments are bad "Don't buy from this seller" and I don't know how to get the bad review removed, the...

RETURN

HI THE ITEM I RECEIVED WAS NOT AS DESCRIBED IT WAS IN VERY POOR CONDITION. I CONTACTED THE SELLER FOR A REFUND HE SAID HE WOULD REFUND .BUT HE WONT TELL ME HOW TO RETURN ITEM . HE WILL NOT COMMUNICATE AT ALL NOW. WHAT TO DO PLEASE!?!THANK YOU

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