Ask a Mentor

Forum Posts

Sorted by:

How can I contact a real person to help me!

I am being charged for promoting my listing when I didn't select it. How can I contact an actual person to help me resolve this as well as make sure the feature is turned off? From my end, it looks like it is turned off so I do not understand why I w...

Shop by Era isn't working

When doing a search on Ebay Motors, the "Shop by Era" function is no longer working. What's up?

Can you block a seller? I have one that ebay allowed to scam me and id rather not see their listing

No item in purchase history

So, the item I purchased is no longer listed anywhere on ebay, not even in my purchase history(so, I can't contact seller). I paid with paypal(which has the transaction date and the order ID). I'm not seeing any transaction with the bank concerning a...

Item no longer listed

So, the item I purchased is no longer listed anywhere on ebay, not even in my purchase history(so, I can't contact seller). when I try to select tracking it also says page cannot be found d

contact with me.

Contact with me must be done via tele call or email NOT text.

Pictures disappear when shopping or checking my own selling posts

Pictures and prices don't display when I'm shopping and selling. Is there a problem with eBay. Happens on my phone (Samsung S6) and one tablet but not on my laptop.

Ordered online as guest. Now eBay cannot find item bought

I ordered an item online as a guest. when I try to track the package a message shows up saying we cannot find this page

Check out not in item description to buy

I clicked on item and won't show picture or payment options in item description. It has no way to buy. It just has item description.

Resolved! Looking for a dash board or a cover that covers for a 2010 infinity FX35

Looking for a dash board or a complete cover for a 2010 infinity FX35 CAN ANYONE HELP

Resolved! prescription items

Ebay won't let me list a prescription item - Heartgard Plus - even though there are over 20 other Heartgard Plus items either currently listed or sold within the last month.

view recently sold items

don't know where to find recently sold items to use as a guide to price my items? Thanks

WRONG ADDRESS

I ordered a guitar neck. It was delivered to PEARL, Mississippi 39208-8786 United States on Saturday 18 Jan 2025. I don't live there. I have never lived there! I didn't know it had been delivered there until a week later (Sat 21 Jan 2025). The item i...

My delivery address was changed without my permission.

Recently my delivery address was changed without my permission. I have placed orders and have not received the items and when I went to track them, it states the package was delivered to an address in Kingston, MA.I do not live anywhere near Kingston...

contact a seller

How do I message a seller for help in using a product that I purchased? eBay does not allow typing a message in the screen I was directed to contact seller.