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Why is payment holds taking so long?

I am a new seller on eBay, and I am experiencing an issue with my payouts. It has been six days since delivering my items, yet I still do not have the option to cash out my funds. According to eBay's policy, funds are supposed to be available three days after delivery, but that has not been the case in my situation.

All of my buyers have left positive reviews, which confirms successful delivery and customer satisfaction. Despite this, my earnings remain on hold. Additionally, I’ve noticed that eBay does not provide a customer service email, leaving me uncertain about how to resolve this matter.

As a seller, I need to purchase inventory upfront using my own funds to list and resell on eBay. Unfortunately, these delays in accessing my payouts have caused me to miss several sales opportunities.

I would appreciate any guidance or advice on how to resolve this issue promptly. Thank you in advance for your support.

 

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Re: Why is payment holds taking so long?

@sligoo60 

 

New and infrequent sellers are subject to payment holds of up to thirty days.

 

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

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