Why Doesn't My Combined Shipping Work?

[pinballgurus]

How do I set up my account to automatically combine shipping costs for multiple items I sell when a buyer purchases more than one on eBay? I cannot figure this out... I have set my preferences to combine payments and shipping, yet eBay is still charging the full shipping amount of each item. For instance, I have stickers I sell and have them set at 2 ounces each with no dimensions listed and they ship with ground advantage which charges around $4.91 each with tracking, but if the buyer puts 2 different stickers in their cart and tries to to checkout, it will charge them $9.82 for both instead of the price for a 4 ounce package, which should still be $4.91 with combined shipping. I have no idea what I am doing wrong?

[eastlaneave · Accepted solution]

@pinballgurus 

You will want to set up Promotional Shipping Rules and apply those Rules to your listings. You can have:

- Flat rules: For example add $1.00 for each additional item
- Calculated rules: For example - add up all the weights (If you have large items, the SIZE will not adjust for oversize, so I don't recommend calculated rules except for small items)

~~~~~~~~~~~~~~~~~~~
Here is how to set up your combined shipping rules:

First, change your global settings here: https://www.ebay.com/ship/prf 

1) Combined payments "edit"   (I believe you did this step already)
- Allow buyers to send one combined payment for all items purchased
- Time period to combine payments <your choice> days
Allow combined payments and shipping

THEN set up the Shipping Rules:

2a) Calculated shipping rule "edit"
Select rules for combining weights for purchases with calculated shipping
- Combine all weights

And/or

2) Flat shipping rule "edit"
Select rules for flat shipping costs on combined purchases
- Add x.00 per each additional

(You can have several of these rules.)

Next, you need to ADD the combined shipping rule to each listing you want it to apply to. (in your listing or by bulk edit)

~~~~~~~~~~~~~~~~~~~
To add the Shipping Rules to your listing

Scroll to SHIPPING
(If it says "Shipping Policy" add the rule to your policy, rather than you listing)

1) Shipping method > choose "small to medium items"
2) Enter Package weight and dimensions

Domestic Shipping
3) Chose Flat or Calculated
- Cost type > Flat rate: Same cost regardless of buyer location
- Cost type > Calculated: Cost varies based on buyer location

4) Click "Add Services" (in the box with the + sign)
5) Select the Method, (USPS, Fedex, UPS, etc)
--> Then put the price you want to charge in the box - example $10

6) Add the Shipping Rule you created before. ($ for each additional item)

TIP: This image from eBay's help pages will show you where the Promotional Shipping Rule is
https://export.ebay.com/ebayhub_media/original_images/Shipping_04.jpg

~~~~~~~~~~~~~~~~~~~

TIP: After getting this far, if you need help with "Bulk Edit" to add your rules to many listings at once, let me know.