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Theft

Is eBay still allowing blatant theft through their website?   The last purchase I made years ago was a complete fraud and I never received my purchase.

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Theft

@sbtdesigns2014 

Ebay has never allowed theft through their website.

Ebay buyers can utilize the Ebay Money Back Guarantee:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 4
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Theft

@sbtdesigns2014 

 

eBay still has a link to their Money Back Guarantee on every listing. You have 30 days from the estimated delivery date to take action if you don't receive you item in order to receive your refund. When you wait a year, there is no avenue for help.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 3 of 4
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Theft

@sbtdesigns2014 

eBay has a money back guarantee but you have to file a refund request within the time limits allowed.

 

 You have 30 days from the last estimated delivery date to file a refund request with eBay For an item that is not received. And 30 days from the date of delivery to file a refund request for a not as described item.

 

After the 30 days you have other options such as filing with the charge back with your bank or credit cardThose are usually limited on time and it varies from 90 to 180 days. 

 

 I'm sorry you were not aware of these policies to take advantage of them And that you had a bad seller

 

 Here's a link to the policy so you are aware of how it works:

 

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

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