cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller hasn't sent lable so I can return damaged item.

How do I contact seller to ask them to send shipping lable for large item that was received damaged. I received refund, now want to return large item.

Message 1 of 3
latest reply
2 REPLIES 2

Seller hasn't sent lable so I can return damaged item.

@ka_603274   Since the seller issued a refund a shipping label can not be issued from the return flow.

The seller may have decided it wasn't worth paying return shipping for a damaged item.

 

If they do want it back then they will need to send you a shipping label as a JPEG in eBay messages.  They can buy one for the commercial base rate here:   www.paypal.com/shipnow

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 3
latest reply

Seller hasn't sent lable so I can return damaged item.

First, thanks so much for responding.  It is likely that the seller does not want it back. This means I have to pay to dispose of the queen size inflatable bed. 

Is there a way I can get the seller's email address.  It may be located in one of my zillion emails.  This is my first expereince with ebay. Frankly, I not sure what the heck I'm doing.  At the least, I would like to contact the seller to understand their intent.

 

Your help is really appreciated.

Message 3 of 3
latest reply