09-02-2021 09:20 AM
How do I contact seller to ask them to send shipping lable for large item that was received damaged. I received refund, now want to return large item.
09-02-2021 09:34 AM
@ka_603274 Since the seller issued a refund a shipping label can not be issued from the return flow.
The seller may have decided it wasn't worth paying return shipping for a damaged item.
If they do want it back then they will need to send you a shipping label as a JPEG in eBay messages. They can buy one for the commercial base rate here: www.paypal.com/shipnow
09-02-2021 09:42 AM
First, thanks so much for responding. It is likely that the seller does not want it back. This means I have to pay to dispose of the queen size inflatable bed.
Is there a way I can get the seller's email address. It may be located in one of my zillion emails. This is my first expereince with ebay. Frankly, I not sure what the heck I'm doing. At the least, I would like to contact the seller to understand their intent.
Your help is really appreciated.
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