Returned item waiting on refund

[admnd314]

Hey a case was opened on a return and i shipped an item back that arrived to seller 2 weeks ago.  

why havent i received my refund yet?

[lady_madonna]

@admnd314 

You needed to go back to your Return Request and ask Ebay to step in to help you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701