Requesting to purchase a return label from eBay to send to buyer for a return

[pangalang]

How do I request a return label from eBay to send to buyer for return shipping. Its  not allow me to request a return label.

[disneyshopper]

The easiest way is to have the buyer go to his/her Purchase history, locate the item. Click on RETURN THIS ITEM because it is Not as Described. S/he will need to click on More to see that option. The seller will need to provide a prepaid shipping label for its return. The buyer prints out the label, affixes it to the box, and has the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund the buyer within 2 days. If no refund, the buyer goes back to the case and clicks on Ask ebay to step in, to force the refund.

[lady_madonna]

@pangalang 

Just to add to the excellent advice you were already provided...

if you have already refunded the buyer you will not be able to provide a return shipping label.