Received empty box

[leonazny]

The box I received was tampered with and the item is missing. What should I do??

[rfmtm]

Open a Return Request for an ITEM NOT AS DESCRIBED, missing item/parts. Seller will pay for the return, if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.

[house*of*paws]

Hi @leonazny 

File a 'return request' from your Purchase History ... choosing 'Missing item' as the reason for the request.  [Include photos of the package & packaging materials ... if possible).

IF the seller doesn't send either a prepaid shipping label OR a full refund within 3 business days ... THEN go back to your open request on the 4th business day and ask eBay to step in.  eBay will handle the rest.