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Quilt pattern with tracking returned

The envelope is 6" x 9" x 1/8th" .  I bought USPS First-Class shipping through eBay and it was returned with this note.

Tracking not valid on letter or flat size mail. For tracking service on non-parcel mail, use priority or certified mail service.

Does anyone know why I got this?  I have sent many quilt patterns with no returns.

Diana

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Re: Quilt pattern with tracking returned

Stick a few packing peanuts in the envelope to make it thicker.  A package needs to be 3/4” thick, or at least that was the requirement. Last time I looked, I did not see a minimum thickness, but your PO is still following that rule.  

 

So make your package thicker and it should go with no problem.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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Re: Quilt pattern with tracking returned

I need help understanding the difference between USPS Ground Advantage and USPS First Class Package, which eBay now gives as choices. If I use priority mail, it would cost me $7.96 to mail a $10 pattern.

I used USPS First Class pkg.  I wouldn't call my envelope a pkg. And it seems ridiculous to put packing peanuts in a letter-size envelope.  (6" x 9")

Thanks for your help.  I think eBay has overlooked small businesses.

Diana

Message 3 of 4
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Re: Quilt pattern with tracking returned

First class package has become part of ground advantage.  If you select first class package when printing your label, it will print a ground advantage label - the label purchase pages tells you this.  eBay offers the services that the PO offers.

 

If you want tracking, you need to send your item as a package. It may physically be an envelope, but in the PO’s language it is a package if you want tracking, and must be 3/4” thick.

 

If you don’t want tracking, you can pay at the PO to send it as a flat (also called a large envelope). No tracking means full refund if the buyer says not received.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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