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Problem Connecting to eBay Server

Recently, when I tried to bid on an item, I got the message: "Oops! Looks like we're having trouble connecting to our server..." & was told to refresh my browser. Every time I refreshed my browser, I got the same message & finally gave up. A few days after that, I purchased something on eBay without a problem.

Today I tried to make an offer on an item, but am getting the same message. I can't make an offer or bid on an item, but can purchase an item.

Any suggestions would be appreciated.

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Accepted Solutions

Problem Connecting to eBay Server

If you are using Ad Block Ultimate, try uninstalling that add-on. Users have indicated problems bidding or making offers with that installed, and temporarily disabling may not be sufficient.

 

Otherwise, try the usual things.

 

Try another browser to rule out a browser issue.

 

Try another device to rule out a device issue.

 

Try another network to rule out a network issue.

 

Try ebay.ca to rule out an issue with ebay.com.

 

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Message 2 of 4
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3 REPLIES 3

Problem Connecting to eBay Server

If you are using Ad Block Ultimate, try uninstalling that add-on. Users have indicated problems bidding or making offers with that installed, and temporarily disabling may not be sufficient.

 

Otherwise, try the usual things.

 

Try another browser to rule out a browser issue.

 

Try another device to rule out a device issue.

 

Try another network to rule out a network issue.

 

Try ebay.ca to rule out an issue with ebay.com.

 

Message 2 of 4
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Problem Connecting to eBay Server

The solution was 'another browser'.

Thanks.

Message 3 of 4
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Problem Connecting to eBay Server

You are very welcome. Thanks for following up and mentioning what worked worked for you. Hopefully other folks having similar issues will find this thread and follow your lead.

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