Need # for an agent

[cshimer]

Seller is not shipping or returning email or txt

[lady_madonna · Accepted solution]

@cshimer 

There is no need to speak to an agent or contact seller. You have the Ebay Money Back Guarantee to help you.

What is the estimated date of delivery, as shown in the Order Details in your Purchase History? Has that date passed already?

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

•     Select “More actions” beside your item and then “I didn't receive it.”
•     Click the box beside I want a refund.
•     Select Send request.

If the seller does not respond after 3 business days, you can ask Ebay to step in to help you.

•     Find the item in your Purchase History
•     Select See request details
•     Select “Ask eBay to step in.”

[cshimer]

Seller took down the Ad shortly after accepting my payment of 150$.

Then stopped responding to my Txts, after I asked for shipping info.

The Ad was on Dec 28th,'24. "Sitka Stratus Jacket L". Sellers name was Todd in Michigan. 

I was Scammed. 

I am retired, so. 150$ is a lot of money.

Please reply.

[lady_madonna]

@cshimer 

Did you file a Refund Request as per my previous instructions?

[cshimer]

Dec 28th '24, I sent 150.00 $ to a Seller named Todd for a hunting jacket. The Ad read, Sitka Stratus mens L hunting jacket. I repeatedly  asked for shipping info, NOTHING. THE SELLER REMOVED THE AD and never sent any info on shipping.  Seller is in Michigan. 

BTW: I paid using PayPal. So there is a record of my purchase.

I am retired, so 150$ is a lot of money.

Please investigate and reply.