Thanks for allowing me this question. I have been told that my defect rate affects my position as a Seller and am currently rated Below Standard for over 95% approval rate? I have wonderful feedback and 1 feedback that was a blatant lie and refused removal by Ebay which again, affects my rate. However, I'm experiencing as a Buyer a horrible Seller who has sent me a broken item and when I read his or her feedback they have tons of poor feedback so with Ebay threatening ME for removal and rating me Below Standard for a 95% above approval rate then how can this Seller possibly still be on Ebay and not removed by now when he/she has tons of the same thing I am experiencing in negative feedback comments? How is that even possible and I don't feel protected as a Buyer as it was allowed and I'm stunned as a Seller to receive constant notifications by Ebay of how awful I am as a Seller and Below Standard when I have glowing feedback shy 2 and 1 again, is just not true and Ebay will not remove. It would be nice to have a fair playing field as all others and I'm wondering why I'm singled out or if it's someone personal there at Ebay as I do know a friend of a friend of a friend that supposedly works there, that I was told could and would be used against me, so is this happening? And if so, how do I report that? Who's going to look into my account and explain how I am Below Standard but the Seller with tons of negative feedback is allowed to continue and rip me off today? Hhhmmmmm There is absolutely no one to turn to.
Comics-scifi_collectibles Volunteer Community Mentor
