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Leaving negative feedback for buyer

How do you leave negative feedback for a buyer? I had a person win the auction and he never paid or communicated with me at all. When I went to leave feedback I typed in "never paid sellers be aware ". Once I checked it, he was given a positive feedback with my comments listed. I don't believe that this person ever intended to pay for the item. For buyers who do not pay or communicate we should be able to leave negative feedback. 

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Re: Leaving negative feedback for buyer

@robros8772 

Ebay sellers have been prohibited from leaving negative feedback for buyers for about 14 years. Negative feedback never had any effect on non-payers.

As @kensgiftshop already advised, cancel the transaction after 4 days of nonpayment due to buyer didn't pay so that Ebay will issue the Unpaid Item Strike on their account.

Put the non-paying buyers on your Blocked Buyer List.
https://www.ebay.com/bmgt/BuyerBlock?

Set your Buyer Requirements to  Block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements

lady_madonna
Volunteer Ebay Community Mentor

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Re: Leaving negative feedback for buyer

@robros8772 

 

You can't give buyer negative feedback or leave negative comments.

The buyer can report the feedback and have the comment removed, but they'll keep the positive and you'll get a policy violation.

If the buyer doesn't pay in 4 days, on the 5th day, cancel the order for nonpayment and the buyer will receive a UPI strike.

Have a great day.
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Re: Leaving negative feedback for buyer

Where can I find these policies? I am not sure what the point is of sellers leaving feedback if it's always automatically positive. I would like to find the policies to keep out of trouble because I did leave negative comments on the buyer. 

Message 3 of 5
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Re: Leaving negative feedback for buyer

@robros8772 

Ebay sellers have been prohibited from leaving negative feedback for buyers for about 14 years. Negative feedback never had any effect on non-payers.

As @kensgiftshop already advised, cancel the transaction after 4 days of nonpayment due to buyer didn't pay so that Ebay will issue the Unpaid Item Strike on their account.

Put the non-paying buyers on your Blocked Buyer List.
https://www.ebay.com/bmgt/BuyerBlock?

Set your Buyer Requirements to  Block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements

lady_madonna
Volunteer Ebay Community Mentor

Message 4 of 5
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Re: Leaving negative feedback for buyer