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‎10-10-2022 05:57 PM
How do you leave negative feedback for a buyer? I had a person win the auction and he never paid or communicated with me at all. When I went to leave feedback I typed in "never paid sellers be aware ". Once I checked it, he was given a positive feedback with my comments listed. I don't believe that this person ever intended to pay for the item. For buyers who do not pay or communicate we should be able to leave negative feedback.
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Re: Leaving negative feedback for buyer
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‎10-10-2022 06:24 PM
Ebay sellers have been prohibited from leaving negative feedback for buyers for about 14 years. Negative feedback never had any effect on non-payers.
As @kensgiftshop already advised, cancel the transaction after 4 days of nonpayment due to buyer didn't pay so that Ebay will issue the Unpaid Item Strike on their account.
Put the non-paying buyers on your Blocked Buyer List.
https://www.ebay.com/bmgt/BuyerBlock?
Set your Buyer Requirements to Block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements
Volunteer Ebay Community Mentor
Re: Leaving negative feedback for buyer
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‎10-10-2022 06:18 PM
You can't give buyer negative feedback or leave negative comments.
The buyer can report the feedback and have the comment removed, but they'll keep the positive and you'll get a policy violation.
If the buyer doesn't pay in 4 days, on the 5th day, cancel the order for nonpayment and the buyer will receive a UPI strike.
Re: Leaving negative feedback for buyer
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‎10-10-2022 06:23 PM
Where can I find these policies? I am not sure what the point is of sellers leaving feedback if it's always automatically positive. I would like to find the policies to keep out of trouble because I did leave negative comments on the buyer.
Re: Leaving negative feedback for buyer
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‎10-10-2022 06:24 PM
Ebay sellers have been prohibited from leaving negative feedback for buyers for about 14 years. Negative feedback never had any effect on non-payers.
As @kensgiftshop already advised, cancel the transaction after 4 days of nonpayment due to buyer didn't pay so that Ebay will issue the Unpaid Item Strike on their account.
Put the non-paying buyers on your Blocked Buyer List.
https://www.ebay.com/bmgt/BuyerBlock?
Set your Buyer Requirements to Block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements
Volunteer Ebay Community Mentor
Re: Leaving negative feedback for buyer
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‎10-10-2022 07:05 PM
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