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Item not received item not received

How much the 7th received the notification from FedEx that my package have been delivered show the picture not of my house I never received the package I've been round and round with eBay they've closed the case I've been running around with FedEx and they said that on May 15th they refunded the seller which means the seller has been paid twice and I still don't have my hot water heater I cannot get any response from eBay because they have closed the case and the appeal FedEx said that that's who they had to pay back was because they hired them to ship it they're the ones that have been it losing it FedEx which means it was my package they VIP home supply has been paid twice and I still don't have a hot water heater

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Item not received item not received

You will need to ask FedEx why the seller was refunded if the package was delivered, and get some sort of documentation that shows it was not actually delivered to you.

 

See here for some good instructions about what you can do when tracking shows delivery, but not to you:

 

https://community.ebay.com/t5/Shipping/What-do-you-do-when-ebay-support-will-not-help-you/m-p/340803...

 

What kind of feedback for selling does your seller have?

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