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Item hasn't arrived

Item hasn't arrived.  Hasn't even beeb shipped to ebay for verification. Tried to report and says item may still be on the way. Wait until after April 10th to report. It's after April 10th and still getting runaround from ebay and no reply from seller.

Message 1 of 4
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Re: Item hasn't arrived

Hi @abm332  Since it's now after April 10, you can now report your item hasn't arrived and get a full refund. You don't need to keep trying to message the seller. Here's how to get a refund:


https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042

tree*fern
Volunteer Community Mentor

Message 2 of 4
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Re: Item hasn't arrived

@abm332 

It is still Apr. 10th where Ebay is located, so you will not be able to file the Return Request yet.

 

 

lady_madonna
Volunteer Ebay Community Mentor

Message 3 of 4
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Re: Item hasn't arrived

@lady_madonna   Thanks, I forgot about the time zone! They'll need to wait another 1/2 hour. 

tree*fern
Volunteer Community Mentor

Message 4 of 4
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